SIGNS OF A POOR THIRD PARTY ADMINISTRATOR (TPA):
Is your TPA always reactive instead of proactive when it comes to claims administration?
Does your claim manager/representative never seem to be available at your convenience or does he or she change on a regular basis?
Has your TPA missed appeal periods, either through negligence on their part or because they did not follow up with you?
Are you the one who is suggesting IME's, settlements, surveillance, etc. to your claims manager?
Does your TPA recommend costly settlements on each claim?
Do they consistently recommend retrospective rating as the only way to control your increasing premiums? Does your TPA explain the potential consequences in full detail?
Has the TPA met all the service promises made in the beginning?
ECP takes control of ongoing claims from the beginning and follows through with all medical providers to ensure the best possible representation and results. We proactively identify injury trends at your facility and work with you to correct any safety concerns before your employees are seriously hurt. Call or e-mail ECP today to learn how our TPA services are different.